Episode Seven of the Fan Engagement Pod is a fascinating chat with Kristine Green.
Kristine is the SLO at Grimsby Town Football Club and expert in reducing conflict through changing how the police talk to fans. She’s recently received a First Class Honours degree with this as the subject of her dissertation.
She’s also an SLO at the League Two Club, and so has some real insight into the most effective way to deliver the role – for fans, and club (hint: It’s not a customer service role!)
You can listen to the episode via the Pod link on this website, or via your favourite podcast app. Search ‘Fan Engagement Pod’.
Anyone who wants to understand the role & its potential should listen to this.